Project details

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Budget:

--

Client:

AXA

Tool:

Figma

Attestation Tiers Payant - Digitale

Context

What is third-party payment?

Third-party payment is a payment system in the healthcare field that allows patients not to pay upfront for medical care. Instead, the healthcare professional is reimbursed directly by Health Insurance or the mutual insurance company.

How the third-party payment certificate works

Identity: The card contains personal information of the holder, such as name, first name, and social security number.

Coverage: It specifies the insured person's rights regarding reimbursement and the conditions for accessing third-party payment.

Concerned professionals: The card is generally accepted by doctors, pharmacies, and other healthcare professionals.

Benefits for the patient

No upfront costs: The patient does not have to pay out of pocket during the consultation or when purchasing medications.

Simplification of procedures: The management of reimbursements is simplified, as it is the healthcare professional who takes care of it.

Conditions of use

Validity: The card must be up to date and valid to benefit from third-party payment.

Mutual insurance: In some cases, a mutual insurance may be necessary to cover all or part of the costs not reimbursed by Health Insurance.

In summary

The third-party payment certificate is a practical tool that facilitates access to care by alleviating the immediate financial burden on patients. It helps make the healthcare system more accessible and less burdensome.

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Objective

To enable the insured to use a digital version on their phone.

Immediate accessibility

Quick consultation: Patients can access their certificate at any time via their smartphone or computer, without needing to search for a physical document.

No paper loss: Eliminates the risk of losing or forgetting the paper version of the card.

Simplified procedures

Ease of use: Healthcare professionals can easily verify the digital certificate, thus simplifying the payment process.

Time saving: Reduces waiting time during consultations, as everything is accessible online.

Increased security

Data protection: Personal information is often better secured in digital systems protected by passwords and encryption technologies.

Real-time updates: Information can be updated automatically, ensuring that the healthcare professional always has the most recent data.

Cost reduction

Paper saving: Reduces the use of physical documents, which is both economical and ecological.

Lower administrative costs: Reduces costs associated with managing paper documents and postal mailings.

Better traceability

History of consultations: Allows patients to keep track of their consultations and reimbursements, facilitating the management of their health.

Access to information: Patients can easily consult the details of their rights and covered care.

Objective

To enable the insured to use a digital version on their phone.

Immediate accessibility

Quick consultation: Patients can access their certificate at any time via their smartphone or computer, without needing to search for a physical document.

No paper loss: Eliminates the risk of losing or forgetting the paper version of the card.

Simplified procedures

Ease of use: Healthcare professionals can easily verify the digital certificate, thus simplifying the payment process.

Time saving: Reduces waiting time during consultations, as everything is accessible online.

Increased security

Data protection: Personal information is often better secured in digital systems protected by passwords and encryption technologies.

Real-time updates: Information can be updated automatically, ensuring that the healthcare professional always has the most recent data.

Cost reduction

Paper saving: Reduces the use of physical documents, which is both economical and ecological.

Lower administrative costs: Reduces costs associated with managing paper documents and postal mailings.

Better traceability

History of consultations: Allows patients to keep track of their consultations and reimbursements, facilitating the management of their health.

Access to information: Patients can easily consult the details of their rights and covered care.

Objective

To enable the insured to use a digital version on their phone.

Immediate accessibility

Quick consultation: Patients can access their certificate at any time via their smartphone or computer, without needing to search for a physical document.

No paper loss: Eliminates the risk of losing or forgetting the paper version of the card.

Simplified procedures

Ease of use: Healthcare professionals can easily verify the digital certificate, thus simplifying the payment process.

Time saving: Reduces waiting time during consultations, as everything is accessible online.

Increased security

Data protection: Personal information is often better secured in digital systems protected by passwords and encryption technologies.

Real-time updates: Information can be updated automatically, ensuring that the healthcare professional always has the most recent data.

Cost reduction

Paper saving: Reduces the use of physical documents, which is both economical and ecological.

Lower administrative costs: Reduces costs associated with managing paper documents and postal mailings.

Better traceability

History of consultations: Allows patients to keep track of their consultations and reimbursements, facilitating the management of their health.

Access to information: Patients can easily consult the details of their rights and covered care.

User interviews

Meet healthcare professionals and understand their usage and pain points

10 healthcare professionals
  • Pharmacists

  • Opticians,

  • Dentists

Interview process
  • Verification of necessary materials

  • Explanation of the current procedure

  • Presentation of the solution

  • Collection of feedback


User interviews

Meet healthcare professionals and understand their usage and pain points

10 healthcare professionals
  • Pharmacists

  • Opticians,

  • Dentists

Interview process
  • Verification of necessary materials

  • Explanation of the current procedure

  • Presentation of the solution

  • Collection of feedback


User interviews

Meet healthcare professionals and understand their usage and pain points

10 healthcare professionals
  • Pharmacists

  • Opticians,

  • Dentists

Interview process
  • Verification of necessary materials

  • Explanation of the current procedure

  • Presentation of the solution

  • Collection of feedback